PICA's diverse group of full-time professionals is a hand-picked team of experts comprised of former local, state, federal and foreign law enforcement officers, attorneys, corporate loss prevention managers and Certified Protection Professionals (CPPs), all dedicated to returning measurable value, ROI and "best of class" service to our elite list of international clients.

Each member of the team has been carefully selected from a very large pool of candidates based on their education, experience, written skills, references and investigative acumen. And because many PICA agents are multi-lingual, PICA can conduct investigations in over 20 languages, including French, Italian, Dutch, Spanish, Chinese (Mandarin and Cantonese), Korean, Vietnamese, Japanese, Russian and Portuguese. All PICA investigators are fully licensed and insured in their respective areas, and have undergone extensive background checks. For a more detailed biography on any member of our management team, please click on the appropriate name below.

Senior Management Team

• Vincent Volpi, Jr., Chairman and Chief Executive Officer
• Luis M. Alcalde, President and General Counsel
• Vaughn Volpi, Chief Marketing Officer and Board Director
• Rodolfo Diaz, Chief Operating Officer
• Daniel deLellis, Esq., Chief Financial Officer and Counsel
• Leonardo Hernandez, Senior Vice President, Special Operations
• David Burrill, Board Director
• Rich Bergner, Senior Director - North America
• Franklin Guerrini, Senior Director - Latin America
• Graham Pollock, Senior Director - EMEA
• Philip Steube, Senior Program Director
• Lindsey DeBord, Senior Director of Research & Development
• Juan Carlos Bolanos, Counsel and Legal Director, Latin American Region

Directors and Managers

• Alberto de la Barrera, Regional Director and Counsel - Mexico City
• Janice Becerra, Regional Manager and Counsel - Panama
• Nick Berg, Senior Consultant - Columbus
• Julio Bernal, Operations Manager - Lima
• Kris Buckner, Qualified Manager - Los Angeles
• Rocio Cvar, Program Director - Washington, D.C.
• Gregory Gebhardt, Regional Director - Houston
• Heather Honey, Director of Retail Loss Prevention Programs
• Tommy Huhn, Regional Director - Atlanta
• Michael Jaczewski, Program Director - Tampa
• William Loughrige, Regional Director - Phoenix
• Lisa Lovell, Program Director - London
• Kelly Morse, Regional Director - Columbus
• Chris Piazza, Regional Director - New York
• Major Pedro Rodriguez (ret.), Regional Director - Bogota
• Rick Sargent, Regional Manager - Cleveland
• Gabriela Toranzo, Regional Manager - Cochabamba
• Adriana Tschernev, Regional Director – São Paulo