Services | Insurance Defense

Insurance investigations are deceptively complex and require a wide variety of investigative and forensic skills to include interview techniques, document analysis, background and lifestyle research, surveillance and undercover inquiries, to name a few.  PICA delivers the complete Insurance Defense Solution required for mitigating or winning your case.

PICA has investigated virtually every type of insurance claim since its inception as an insurance defense firm over two decades ago, and has been involved in all aspects of claims handling from the adjusting process through litigation.   PICA has a broad range of expertise in all specialized forms of liability investigations, such as arson claims, auto accidents, worker’s compensation claims and complex thefts and frauds.  PICA has even exposed organized criminal syndicates that target insurance companies with corrupt service providers.  PICA has made criminal cases based on document development and analysis, alone.

PICA’s success is based on a “do your homework” approach that goes beyond standard claims handling and maximizes opportunities for a successful investigation and mitigation.  Further, PICA always looks for contributory negligence and liable third parties through comprehensive and creative strategies.

Even at the most basic level of investigation, PICA is a better value through the smarter handling of your case, which in the end saves you or your client more money by delivering a comprehensive and effective result.  While many companies claim to do insurance investigations at bargain rates, the real value is in reduced claims payouts, which PICA consistently delivers.